5 articles
· 2 min read
Of the four DORA keys, one resists gaming, encodes your definition of failure, and starts the only argument worth having. A field guide to using it well.
#dora#metrics#reliability#delivery
· 1 min read
The phrasing everyone quotes came from an anthropologist studying university audits. The original context predicts your dashboard's failure modes better than the aphorism does.
#goodhart#metrics#incentives
· 1 min read
The McKinsey productivity piece and the practitioner response to it, three years on. Both sides were right about different things, which is the lesson.
#metrics#productivity#goodhart
· 1 min read
The number is worth tracking and useless to push on. What moves it lives upstream, in queues nobody owns.
#delivery#queues#metrics
· 1 min read
The SPACE framework said it precisely five years ago, and organizations keep relearning it the expensive way. A reading guide for managers under dashboard pressure.
#space#metrics#productivity
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