2 articles
· 1 min read
The phrasing everyone quotes came from an anthropologist studying university audits. The original context predicts your dashboard's failure modes better than the aphorism does.
#goodhart#metrics#incentives
· 1 min read
The McKinsey productivity piece and the practitioner response to it, three years on. Both sides were right about different things, which is the lesson.
#metrics#productivity#goodhart
Lessons by email
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