· 1 min read
Ask the queue, not the team
A one-minute note on the first question of any delivery diagnosis.
#queues#diagnosis
Tagged: diagnosis
2 articles
· 2 min read
Diagnose the delivery system before you try to transform it
Why this practice diagnoses before it prescribes, what a delivery diagnostic can and cannot see, and the premises we are prepared to be wrong about.
#diagnosis#delivery#method