· 1 min read
Chat channels are queues wearing costumes
The team channel is an unbounded, unowned, unprioritized work queue with no SLA. Treating it like one is the fix.
#communication#queues#interruptions
Tagged: communication
1 article
1 article
· 1 min read
The team channel is an unbounded, unowned, unprioritized work queue with no SLA. Treating it like one is the fix.
#communication#queues#interruptions
Lessons by email
A short note when a new lesson is published. A few per quarter, evidence attached, no drip campaigns.