· 1 min read
Restructuring will not fix the queue
Reorgs move the boxes. The waits live on the lines between them, and they survive the announcement untouched.
#reorgs#organizational-change#queues
Organizational change
5 articles
· 1 min read
Chat channels are queues wearing costumes
The team channel is an unbounded, unowned, unprioritized work queue with no SLA. Treating it like one is the fix.
#communication#queues#interruptions
· 2 min read
The meeting audit
A quarter of engineering calendars, read like a ledger. The method, the categories, and the two findings that appear every single time.
#meetings#calendar#organizational-change
· 1 min read
The retro that repeats itself
When the same complaint appears three sprints running, the retro is working. The system around it is not.
#retrospectives#process#ownership
· 2 min read
Diagnose the delivery system before you try to transform it
Why this practice diagnoses before it prescribes, what a delivery diagnostic can and cannot see, and the premises we are prepared to be wrong about.
#diagnosis#delivery#method