5 articles
· 2 min read
Of the four DORA keys, one resists gaming, encodes your definition of failure, and starts the only argument worth having. A field guide to using it well.
#dora#metrics#reliability#delivery
· 1 min read
The phrasing everyone quotes came from an anthropologist studying university audits. The original context predicts your dashboard's failure modes better than the aphorism does.
#goodhart#metrics#incentives
· 1 min read
The McKinsey productivity piece and the practitioner response to it, three years on. Both sides were right about different things, which is the lesson.
#metrics#productivity#goodhart
· 1 min read
The SPACE framework said it precisely five years ago, and organizations keep relearning it the expensive way. A reading guide for managers under dashboard pressure.
#space#metrics#productivity
· 1 min read
Stripe measured what engineers actually spend their weeks on. The maintenance number is famous. The composition of it is the finding.
#tech-debt#maintenance#evidence
Lessons by email
A short note when a new lesson is published. A few per quarter, evidence attached, no drip campaigns.